Today consider the following Market Force maxim:
Unaccountable people are NEVER wrong.
I love this play on words, but I love the distinction even more.
When an unaccountable person is faced with a breakdown, their impulse is to search for someone, or something, to blame. This approach is a way for them to shield themselves from the potential X for humiliation – which is asking someone to act outside their current identity.
But, as we know, shielding from such situations prevents learning – which has the same definition as humiliation.
Quick example, close to home:
- Some people use our Styles model as a way to avoid their own future. “I’m a Control, so I can’t do X…” or “Don’t ask me to do Y because I am a Power.”
But think about it, if it wasn’t Styles it would be something else. That’s just the unaccountable person’s MO in life. Don’t be this person.
Now, people ask all of time what they should do with an unaccountable person.
There is no easy answer, but here’s an approach worthy of consideration.
- Don’t even ignore them.
The phrase sounds strange at first, doesn’t it? “Don’t even ignore?” What is that?
Well, it means don’t slow down, don’t take an action or expend energy in a way that pulls you off track.
If someone else is not being accountable and you stop to confront them or start engaging in passive aggressive games around ignoring them, we will now have two people off track.
Choose instead to be more committed to your future than to indulging in such games.
If you have to spend energy on the person, make it quick because over time, interacting with an unaccountable person is entropic – the relationship will take more energy in than it will ever produce out in results (like a black hole).
Finally, if you keep moving forward, your momentum just might shake the other person out of their funk.
In other words, “Stay on track, that’s the best chance for both parties involved.”