Shauna thrives on “Making Things Easier” for people; customers, clients, teams, and individuals.
She emphasizes product planning and building a customer delight culture; being more proactive and providing genuine care for the customer’s experience and feedback in order to generate a more predictable outcome of growing revenues.
Executives have chosen to work with Shauna to leverage my unique mix of agile startup experience, and large corporation best practices. With 20+ years of progressively responsible operational leadership experience in fast-growth organizations, Shauna understands strategic operations management; predicting trends and planning for potential resistance while holding the company vision and values at the forefront. She utilizes proven leadership and management methodology to fuel top-line results. As a detail-oriented individual with a passion for excellence, Shauna is adept at listening to the client’s needs, then evaluating and applying the best-designed solution.
When working with Shauna, you can expect her focus and strengths in collaboration, contribution, and ownership. All with an engaging smile! Shauna enjoys what she does and thrives on people’s happiness. Furthermore, she is a dedicated, knowledgeable, and ambitious motivator consistently recognized for successful team-building, creative problem solving, and a high degree of expertise including soft skills.